Posts Tagged ‘understanding’

How to Get Others to Better Understand What it’s Like to Live With a Chronic Illness

Monday, July 19th, 2010

My girlfriend and I usually do very well communicating with each other. But recently we went through a period where we were struggling. What happened was that I was sharing about some of my challenges with her, and she thought that she understood what I was saying, but I didn’t feel understood. And communication breaks down if one or both people don’t feel understood, regardless of whether or not they actually are.

After we struggled for awhile, I remembered a communication technique called “reflective listening,” which I had read about many years ago in Dr. Thomas Gordon’s book, Parent Effectiveness Training. In reflective listening, the listener mirrors the speaker’s mood and restates what the speaker said in her (or his) own words. If the restatement doesn’t accurately summarize what the speaker said, he (or she) lets the listener know, and the process is repeated until the speaker is satisfied that the listener understands him (you can learn more about reflective listening here.

I suggested that we try using reflective listening. Mary Ellen was very willing to do that, and when we did, I felt that she truly understood my challenges that I had been telling her about.

With that success in mind, it occurred to me that reflective listening could help many people with chronic illnesses with one of their main frustrations, which is getting their family members and their friends to understand how hard it is for them to live with their illness (I know this is one of their main frustrations because because of my own experience having a chronic illness, and also because a high percentage of clients mention it in the questionnaire I give them before their first coaching session).

Because reflective listening involves mirroring the speaker’s mood as well as summarizing what he or she is saying, I think that using the technique would greatly help others to understand what it’s like for us to live with a chronic illness. So I recently started suggesting to my clients that they learn reflective listening, use it with friends and family both as a way to become better at it and also for the purpose of demonstrating it to them, and then ask those friends and family members if they would be willing to try using reflective listening with them.

I haven’t heard back yet from my clients about how well my suggestion has worked, but I am hopeful that by using it they will get a lot more understanding from others about what it’s like to live with a chronic illness than they previously had. And if you decided to give this idea a try, I hope it works well for you – and I would greatly appreciate hearing about your results in a comment to this post.

Having a Caring, Compassionate, Understanding Friend

Friday, June 25th, 2010

When our lives are difficult, as they often are when we have a chronic illness, having a caring, compassionate, understanding friend can be tremendously helpful. A friend can give us hugs, and when we need it, a shoulder to cry on. A friend like that can be the difference between getting through difficult times or just giving up.

Everyone I have talked to about this has told me they know how much of a difference having a friend during difficult times in our lives makes, because they have experienced that difference for themselves. I’m sure you have too.

But not everyone has a friend like that. And even if we are lucky enough to have such a friend, it’s very likely that there will be times when we need caring and understanding, but our friend isn’t available to give it to us. Fortunately, if we don’t have a friend like that, or we do but he or she isn’t available, there is something we can do – something that very few people know about: we can be that kind of a friend for ourselves.

The reason we can do that is because as human beings, we are innately caring and compassionate. Without even thinking about it, we care about injured pets and other animals. And we have compassion for our children, friends, and partners when they are facing or going through difficult challenges. All we need to do to be the caring, compassionate, understanding friend that we need is to direct those innate qualities to ourselves.

We can do that in many ways. For example, we can by give ourselves hugs, and we can tell the person in the mirror how much we care about him or her. Doing that may feel strange and awkward at first, but over time it feels less and less so. And I know from watching my clients, as well as from my own life, that the difference being a caring, compassionate, understanding friend to ourselves makes is immense. So I strongly encourage you to be that kind of a friend to yourself.

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Group Coaching

Do You Hate the Effect Your Illness Has On Your Relationships with Your Children and Your Partner? Do You Hate Not Having a Life?

My coaching/support group can help you have better relationships with your children and your partner, and it can help you find new ways to manage your illness symptoms and challenges so that you, with small steps or big ones, start to create a fulfilling life despite having a chronic illness.
The next group will take place by phone on Thursdays at 5:00 PM PDT / 8:00 PM EDT starting on July 8th, and will continue weekly though August 12th (six sessions).
These groups offer the support that people with chronic illnesses often need, at a fraction of the cost of individual coaching or therapy. As a member of my list, you have the first access to this group.
To find out more about the content, the cost, or to sign up, go to Coaching/Support Group information.

How to Deal With Others When You Have a Chronic Illness

Sunday, April 11th, 2010

When someone wanted coaching session with me, I used to send them a questionnaire to fill out before the session. In it, I asked how they felt supported by their family and friends, and then I ask how they felt unsupported by those same people. From the large collection of answers I received over many years of coaching people with chronic illnesses, I learned what they want but don’t get from others, and I learned about the relationship challenges and difficulties people with serious chronic illnesses have. In this post, I’m going to share that knowledge with you. Then I’m going to describe some strategies and methods you can use to get support from the people in your life and have the kind of relationship you want with them.

The first thing I learned is that, more than anything else, there is one thing those of us with chronic illnesses are not getting from other people that we really want: understanding We want others to know how hard it is for us, both physically and emotionally, to live with a chronic illness. It’s not surprising to me that not getting the understanding we want is such a common problem,  because I don’t think it is possible for a person who has never had a chronic illness to truly know what living with one is like.

That said, it is almost always possible to get more understanding from others than we currently do. The best way to do that, in my experience, is to avoid complaining about not being understood and to not criticize the other person for not giving us the understanding we want. Instead, what works best is to tell him or her how important being understood is for us and how appreciative we are when they try to give us understanding. Then, to help the other person better understand our symptoms and pain, it can be very helpful to describe them by comparing them to pain the other person has experienced, such as a kidney stone, or pain they can imagine, such as having a root canal without anesthesia.

Another thing I learned from people’s answers to my questions is that many of us with chronic illnesses have family members and friends who either don’t believe we’re as sick as we say we are, think our problems are in our heads, or think we are sick by choice as a way to avoid having to do things like housework and going to social events.

There are several possible strategies and methods for dealing with that kind of situation. Which ones to use depends on who it is that doesn’t believe you, and how important he or she is to you. If the person is a distant relative or a casual friend, you may choose to just avoid interacting with them. But avoidance is not a good strategy if the person who doesn’t believe you is a good friend, a parent, or your spouse.

Before I give you a specific method to use to resolve or at least improve the problem I’ve just described, I strongly recommend that you give yourself extra compassion for the emotional pain that having someone important to you disbelieve the severity of your illness inevitably causes. If you’ve read my other posts, you know that giving yourself lots of self-compassion is something I recommend often, because I strongly believe it is very helpful for those of us with chronic illnesses.

Depending on whom it is who doesn’t believe you, the history of your relationship with that person, and other factors, there are several possible methods you can use to improve or resolve the situation. One that often works well is the following: Instead of trying to convince the other person that what you’ve told them about your illness and its symptoms is true, accept the fact that they don’t believe you and let them know that you’ve done that. Then politely ask them if they would be willing to imagine what it would feel like to have a chronic illness, tell someone important to them about it, and not be believed. If they do, and chances are good that they will, you will at least have gotten some understanding from them that you didn’t have before, and it’s likely that they will start to let in and acknowledge the reality of your illness and its symptoms.

The next thing I learned from my respondents’ answers was actually a confirmation of something I already knew from my own experience as a person with a serious chronic illness: people often ignore or tune you out when you tell them about your ongoing struggles. Some respondents said their friends did more than ignore them; they abandoned them. When people in your life do any of those things, I again recommend (at the risk of sounding like a broken record) that you give yourself lots of compassion. I frequently ask my clients to tape reminders to do that to their bathroom mirrors or suggest that they wear rubber bands around their wrists to help them remember to give themselves extra compassion.

In addition to ensuring that you’re getting extra doses of compassion, there are some other things you can do when people tune you out. One is to make it a point to temporarily set aside your illness symptoms and problems when you meet your friends, and ask them, in a way that shows them you really mean it, how they are doing, what their concerns are and what successes they’ve had. When you consistently do that, you will usually find that they will show you the same concern and give you the same support in return.

Another thing you can do when friends tune you out or when they abandon you is to find and make friends with people who have the same illness you do. You can do that face to face in support groups, by phone in telephone support groups, and via computer in online support groups. Most major cities have support groups for the more common chronic illnesses. If there isn’t one for your illness and if you’re willing to do so, there’s a good chance you can start one by first connecting with other interested people through the websites meetup.com and craigslist.org. The advantage of the telephone and online support groups is that you can participate without leaving your home, so you don’t need to be concerned about mobility issues and other challenges that might make it difficult to attend an in person meeting. The website yahoogroups is a good starting place for looking for an online support group, as there are groups for almost any illness you can think of.

I titled this post “How to Deal With Others When You Have a Chronic Illness,” but it’s ended up being about how you can get your need for understanding and support from others met. I hope the suggestions I’ve shared with you help you do that.

When you get angry, be gentle and understanding – with yourself

Tuesday, October 20th, 2009

I decided on today’s topic because of a conversation that took place recently in one of the online support groups I belong to. A woman I’ll call Carolyn wrote about her long, ongoing struggle to try to get disability insurance. She said she was very angry because she was being treated unfairly by the disability insurance system, especially compared to a relative of hers who was getting a much quicker response.

I don’t know Carolyn, but from what she shared about herself it seems clear to me that she qualifies for and should get disability insurance. I can easily empathize with her, not only because of her struggle to get the insurance, but because she lives in constant pain and shouldn’t have to go through all that additional stress. The fact that it’s well known that valid claims are routinely denied, especially the first time they are made, doesn’t make Carolyn’s-or anyone’s–experience of trying to get disability insurance any less trying and stressful.

Carolyn was denied not just once, but twice, so her anger is completely understandable and very probably justifiable as well. But I hope she follows it up with a lot of gentleness and compassion for herself (and I let her know that). When we get angry when we feel like we’ve been treated badly or unfairly, we often don’t realize that underneath that anger is a lot of emotional pain. And just as we give those we care about compassion when they have been emotionally hurt and are in emotional pain, we can do the same for ourselves.

Another person in the group told Carolyn to try to stay positive. That sounds good, but when we’re going through a hard time, neither I nor people I’ve talked about it with have been able do that for very long. And not only is giving ourselves compassion is much easier to do than staying positive, but it heals the emotional pain rather than just covering it up.

A Special Kind of Love – Part 2

Thursday, October 15th, 2009

Back in August I wrote a post I titled A Special Kind of Love, in which I described the special ways my mother took care of me during those times when I was sick as a child, and how as an adult I eventually learned to take care of myself the same way. Today I want to tell you another story about a mother’s love for her child.

A while back I was coaching a woman – I’ll call her Wendy – who was struggling with ulcerative colitis. I wanted Wendy to see that she needed and deserved lots of understanding and compassion from herself. Wendy is married and has a very young son. Like most mothers, she would do anything for her son to help him be happy and healthy.

Knowing that, I asked Wendy to imagine that her son had grown up and was in college. I also asked her to imagine that he was struggling with ulcerative colitis. After she took a minute and did that, I asked her what she would say and do. She said that she would hug her son and tell him that she would always love him, that she would always be there for him, and that she would do whatever it took to help and support him so that he could live well.

Hopefully Wendy’s son will never develop ulcerative colitis. But since Wendy has it and is struggling with the symptoms and challenges of living with it, she needs all the understanding, compassion, and support she can get. From her answer to my hypothetical question, Wendy realized much more than she did before that she has lots of understanding and compassion to give. I strongly encouraged her to give them to herself, because she needs and deserves them. And if you have a serious chronic illness, I strongly encourage you to do the same for yourself. You deserve it!

How to always get the understanding and compassion you need

Monday, September 28th, 2009

Today I’m going to share one of the strategies I give my clients with Crohn’s disease and other chronic illnesses to help them have much better lives. I also use this strategy myself – a lot.

Those of us with a chronic illness often find ourselves needing understanding and compassion. Sometimes we can get them from spouses, friends, and others. But there are times when those people aren’t able to give them to us. What can we do then? Before I answer that question I’m going to tell you a true story about what not to do:

A few years ago I was a volunteer host for an online Crohn’s and colitis support chat room. One day a man came into the chat room who was clearly very upset. Frank (as I’ll call him) had missed several days from work due to a flare-up of his Crohn’s disease. When he returned to work, his boss, who knew of his condition, didn’t express any concern or compassion for Frank at all. Instead, he chastised Frank for missing all those days of work.

That was hard on Frank, and he spent a lot of time in the chat room telling the rest of us how hurt and angry he was because of his boss’s uncaring behavior. He then came up with the idea of leaving his colonoscopy pictures on his boss’s desk – both as an act of retaliation and to have him see the error of his ways. I tried to tell Frank that that wasn’t a good idea, but he wasn’t listening all that well.

Clearly what Frank needed most was understanding and compassion. However, from the way he described the situation, the chance that he could get any from his boss ranged from slim to none. Instead of trying to get it from his boss, and feeling hurt and angry when he didn’t, what Frank needed to do was give himself the understanding and compassion he needed. And the same is true for us when we find ourselves with the same needs, and with spouses, partners, friends, colleagues, or bosses who for whatever the reason aren’t able to meet them.

It is ultimately is up to each of us to meet those needs for ourselves. This may seem difficult or even unnatural to do, but it doesn’t have to. Thinking about how we would treat someone we loved and cared about who wasn’t feeling well, such as a close friend, a spouse, or a child, and then treating ourselves the same way can go a long way to meeting our need for understanding and compassion.

I’m So Sorry

Friday, August 14th, 2009

In this post I want to tell you three of the most important words I’ve learned in my life. Those words are: I’m so sorry.

You may be wondering or guessing why I think those words are so important. The answer  is that I have learned how to live very well in spite of having a serious chronic illness (Crohn’s disease) and learning about those words – and how to use them – has been a major reason why. They helped me when my symptoms were severe, and I’m convinced that they’ve helped me keep my illness in remission. Also, like many others with a chronic illness, I’ve suffered from depression, and those words have been miraculous in helping me heal from it. And when I’ve taught my clients and others with chronic illnesses those words, and then told them how to use them, they’ve helped them greatly too.

So how did those words do that, and how can they help you? After all, they are very ordinary words and you’ve probably said them many times. So had I. But they didn’t help me with my illness until I discovered who to say them to, and how to say them.

What I discovered, after struggling for many years, was that the person I needed to say them to was me. While I had family and friends who cared about me deeply, that wasn’t enough. I saw that there was a part of me that needed to know that I cared about him, that I was really sorry he was in so much physical and emotional pain, and that I wanted the best for him.

The other part of my discovery process was really seeing, for the first time, the tremendous amount of physical and emotional pain I was in. I had become pretty good at minimizing and even denying it, and a part of me wanted to keep doing that. But the pain became so great and had such a big negative impact on my life that I knew that continuing to deny it was no longer an option.

So I told the person in the mirror how sorry I was that he had so much pain and I hugged myself several times a day. And over time, the emotional pain lifted and my Crohn’s disease went into remission.

Let me say here that my discovery about those three words was not a magic cure for my illness. I did extensive research into standard and alternative medicine from the day I was diagnosed. I found the treatments that worked best for me and benefited greatly from them. But I truly believe that my discovery of how to use those three words is what has made it possible for me to keep my illness in remission without drugs.

So what about you? Are you trying to minimize or deny your physical or emotional pain? Is there a part of you that is yearning to hear the words I’m so sorry from you? If there is, I hope you’ll say them with lots of kindness, compassion, and understanding, and give yourself lots and lots of hugs. And after you’ve done those things for a couple of weeks, I would love for you to come back here and to leave a comment about how well they worked.

Best wishes,

Tom

Bill Clinton said it

Wednesday, May 6th, 2009

There is a phrase Bill Clinton is known for – a phrase that helped him get elected in 1992. He first said it to an unemployed man at a town hall meeting, and then repeated it in other situations during his campaign. The phrase I’m referring to is: “I feel your pain,” and it can help you feel better.

I know that many of you are in pain. Some of you are in a lot of pain. I have a suggestion for you that has helped my clients, and I’m confident it will help you too: say Clinton’s famous phrase out loud, in the bathroom, to your own reflection in the mirror. Say it at least once, and preferably several times, each day. And when you do, say it because you mean it, and not because you want to be elected President  :)   (my attempt at humor notwithstanding, it’s really important that when you tell yourself that you feel your pain, you really mean it).

If you’re curious about why I give this suggestion to my clients with chronic illnesses and am giving it to you now, here’s the reason: I’ve learned that people with chronic illnesses often don’t let themselves feel or acknowledge their pain. And when they don’t, they are much less likely to treat themselves with gentleness and understanding or give themselves the compassion they need and deserve.

I know from my years of coaching that giving yourself compassion and understanding–which starts with feeling your own pain–is one of the most important things you can do for yourself to have a better life. I hope you’ll try it and see for yourself.